| 0. How to become a ATIMA Distributor?? |
| Answer:Anyone with excellent
financial resources and a proven record in industrial equipment sales
and service has the opportunity to become an distributor. If you are
interested in becoming a distributor, pls send us email or fax the
instruction of your company and business range as well as the sales
channels.We will then contact you for more information .if we think
you have a suitable basis for becoming an distributor. Becoming a
distributor requires a serious financial commitment and stocking of
our products. Should you not be able to make this commitment, normally
your application will not be considered. |
| 1. Question: Is there any minimum order quantity
constraint for sample order? |
| Answer:We encourage new customers
to place sample order if they prefer to test and confirm the quality
of ATIMA products before making final decision. |
| 2. Question: Is it possible for my company to be
ATIMA distributor/agent in certain market? |
| Answer: In some markets, we
have already appointed (exclusive) agent and in other markets, we
are searching for cooperative partners. Please send your inquiry to
ATIMA for details of agency arrangement. |
| 3. Question: How should I place order for ATIMA
products? |
| Answer: You can send order directly
to ATIMA listing all the models and quantities you intend to import.
After confirming to Proforma Invoice from ATIMA, please arrange payment
by Telegram Transfer (T/T) in advance or irrevocable Letter of Credit
(L/C) at sight. We will make shipment within 15-30 days after your
payment arrival. |
| 4. Question: How should I deal with my customer'
claim to quality problem of ATIMA? |
| Answer:Please refer to ATIMA
Warranty Policy. ATIMA agent/distributor will keep in-stock necessary
spare parts for maintenance, after sales and repair, and ATIMA will
send by air parcel promptly if specific parts beyond agent's stock. |
| 5.Question: Why choose diesel engine? |
| Answer:Diesel engine is up to
30% more fuel efficient than gasoline engine in similar services.
Low flammability of diesel fuel is safe and valued in all applications.
It can meet the environmental protection demand of the world to use
diesel engine as power. |
| 6.Question: Where is the serial number of each
machine located? |
| Answer:For diesel machines,
the serial number locates beside the drain plug. For gasoline machines,
the serial number is stuck on the side of the starter. |
| 7.Question: What is the allowed tilt for engine?
What is the allowed tilt for output shaft? |
| Answer:The allowed tilt is less
than 20 centigrade either for engine or output shaft. |
| 8.Question: Dos the alternator have AVR equipment?
|
| Answer:The alternator is brushless
without AVR. The voltage is adjusted by condenser. |
| 9.Question: How can I choose the fuel? |
| Answer:Please use light diesel
fuel No. 0 in Summer No. -10 or No. -20 in winter. Do not allow dust
or water into fuel and fuel tank. |
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